Thank you to our loyal customers!
Fast, thoughtful, and reasonably priced work. Great group of guys there, I'll be going back whenever I need work on my cars.
Honest, fair and respectful
If you are looking for an honest, reliable service shop for your car, you need to bring it to J&R. I've used them for years and can tell you that John is always friendly, fair, and upfront about the work that needs to be done. They're service is speedy and their pricing is very good.
John's been working on my cars for years, and he always does a great job and treats me with courtesy and respect. He and his mechanics are very honest and upfront, and his pricing is more than fair. I'm a high mileage driver, so I'm in frequently for oil changes. It always amazes me hearing him talking on the phone or in person with people who want service for free, and how he keeps his cool I'll never know.
They do solid work, fast, and at good prices. Honest and good communicators.
Top notch service and super reasonable prices. I always have an outstanding experience at J&R.
Took my car to get an oil leak fixed, told John that the valve cover gasket needs to be replaced. John took the time to explain he will have to clean the engine hoist the car up and take a look to make sure there are no other leaks which I thought was nice of him. He could very well have just replaced the gasket and be done with it. From now on I will take both my cars to John and definitely recommend J&R Auto.
This is actually one of the few shops in Lowell who also works on European cars (I own the other one) - When I re-opened my shop a few years ago, the owner came by my shop to introduce himself and offer an open line to ask for a second opinion or help. I've spoken with customers of his, and they are all happy. One time he came by to borrow a part off of me to test in a customer's car before replacing an expensive part. This is the type of thing that sets independent shops apart from the dealership and I wish them the best.
I started going to J & R a few months ago based on the good reviews I read here, and I haven't been disappointed. I'm very happy that I've found a mechanic I can trust completely, and who is so pleasant to deal with. John is a very honest, reliable mechanic. I would highly recommend going to J & R, especially if, like me, you know nothing about cars.